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Our Zendesk export does not fit the template. Dates are in three formats and some rows have no email. Can you bring it in?

Yes, free of charge. Send me the file here and I will import it with our import tool. Your history will say it was imported by support.

Attached: zendesk-export.json

Done. 2,481 conversations are in, as done conversations with their messages. Saved replies and articles came with them. Nothing was sent to anyone, and no rule ran.