Account
Team
Inboxes
Numbers
Connections
Hours and holidays
Help centre
AI agent
Billing
Import and export
Connections
- Connection
- Quo, connected with your admin key
- Number on this connection
- (415) 555-0199
- Calls
- Ring and are answered in Quo, under its own hours and recording. Helpbrook records each call after it ends and starts a callback when one is missed.
- Calling back
- Made from Quo; Helpbrook logs it on the conversation
- Texts
- Sent and received through Quo, in the same conversation
| Phone system | How it connects | Texts |
|---|---|---|
Quo | Your admin key | Through Quo |
Aircall | Your admin key | Stay in Aircall unless you hand a number's texts to Helpbrook |
RingCentral | Helpbrook's app, once RingCentral's review passes | Not yet |