Ridgeway Garden Supply

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Marcus Lee

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  • MLMarcus LeeSam Ortiz ยท Sam Ortiz answered: it left on the 3rd.09:021 unread messages
  • JPJo ParkVoicemail, 0:4108:55
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Marcus Lee, marcus.lee@mail.example, by email

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Marcus Lee

Where is my order 1042? The tracking page has said label created for a week.

08:20

Note by Priya Raman

Asked Sam Ortiz in fulfilment by email: has order 1042 left the warehouse?

08:31

New

Note from Sam Ortiz, colleague

It left on the 3rd with the carrier. Tracking number 1Z999AA10123456784.

09:02

New messages

AttachHi Marcus, your kit left our warehouse on the 3rd. The tracking number is 1Z999AA10123456784. I have also refunded your shipping, $12.00, for the wait. PriyaSend

Sam Ortiz answered your question

Refund shipping on order 1042

Refund on order 1042

Shopify refunds Marcus Lee's card. The money moves in your store, not in Helpbrook, and Shopify confirms or refuses it.

Order 1042
PartBeforeAfter

Refunded so far

USD 0.00

USD 12.00

Sent to Shopify when you confirm.

Helpbrook cannot take a refund back; change it in your Shopify admin.

Order
1042, raised-bed kit
Not yet refunded
$184.00
Refund
Shipping, $12.00
Refund $12.00
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