Account
Team
Inboxes
Numbers
Connections
Hours and holidays
Help centre
AI agent
Billing
Import and export
Import and export
- Mailbox history
- Done. Two years of past mail came in as done conversations, attached to customers. Nothing was sent to anyone.
- Another helpdesk
- Zendesk, Freshdesk, Help Scout, CSV or XLSX files go in through the import template.
| What | State | Where it stands |
|---|---|---|
Mailbox history, support@ridgewaygarden.example | Done | 4,210 conversations and 1,380 customers |
Zendesk export | Not started | Forward the old address first, then bring the history |
Export of this account | Open | The whole account, in the format the import template reads |