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From the article Wrong or damaged item and the saved reply Replacement sent. It has not been sent; check it first.

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Dana Whitfield, dana.whitfield@mail.example, by email

Today

The planter set in my box has two small pots instead of the large one I ordered (order 1038). Can you send the right one?

09:41
AttachHi Dana, I am sorry the wrong pots came in your box. I am sending the large planter today at no charge; you can keep the two small pots. Dev, Ridgeway Garden SupplySend