All journeys
The third teammate: free to paid
A team of two on the free plan adds a third person and moves to the paid plan.
Team
Owner: you
Team member: a teammate
Invite a team member
1. The owner opens Team, which shows two people on the free plan, and chooses to invite a third.
Invite a team member
Email: [ ]
Role: admin, agent, or custom
Inboxes: [ ]
The free plan is for up to two people. The paid plan is charged per seat, with every channel and feature.
2. The owner enters the third person's email, role, and inboxes, and sees that a third person needs the paid plan.
Billing — the paid plan
Annual, per seat a month
US $29
India ₹1,499
Australia A$45
Monthly, per seat a month
US $35
India ₹1,799
Australia A$55
Seats: 3
3. The owner sees the price per seat, annual or monthly, and the seat count before paying.
Billing — pay
Card in USD, INR, or AUD
UPI AutoPay in India
Invoice and bank transfer for annual plans
A tax-correct invoice for each charge
4. The owner chooses how to pay and pays; the account is on the paid plan at once.
Team
Seats: 3, added at once and prorated
Invitation sent to the third person
Usage pool: 900 call minutes and 300 texts a month
AI: included, no meter
5. The seat is added at once and prorated, the invitation goes out, and each paid seat adds 300 call minutes and 100 texts to the team's pool.
The third person's email
Sign in with Google, Microsoft, or an emailed link
6. The third person gets the invitation and signs in with Google, Microsoft, or an emailed link.
Views: mine, unassigned, waiting
Mine: the first conversation given to the new teammate, by rotation or least-loaded
Availability: available
7. The new teammate sees only the inboxes they were given and is available; new conversations now reach them by the inbox's rule.